07-08-2022 12:21 AM
I have an "old" contract, providing roaming within EU.
Going to Kos which is very close to Turkey. I understand that if my phone automatically connects to a Turkish network I will get charges.
One forum post says txt ROAM EU to 150 will prevent roaming outside the EU; I did this and received a response saying I am now setup to roam in any country? (If I subsequently go elsewhere in the world, how would I remove the ROAM EU restriction?
A different forum about Kos/Turkey suggested changing mobile settings to stop automatic network selection by choosing a Greek network such as "comte". Is this in addition to, or an alternative to, ROAM EU?
Regards,
Paul
07-08-2022 08:21 AM
@psmith_gb Yes it’s in addition. You can remove the restriction via your online EE account
07-08-2022 08:27 AM
Hi @psmith_gb
Welcome to the community.
If the instruction to ROAM EU was accepted, you phone should not be able to connect to a mobile operator outside of the world. If you wanted to be extra careful, you could follow that second instruction to manually connect to a Greek network, but you shouldn't have to. Keep an eye on the operator at the top of the screen before making a call or sending a text, just in case.
You can remove it by texting ROAMING to 150 or in your My EE account.
Have a lovely time on holiday. 🙂
Chris
07-08-2022 11:03 AM
My online account allows me to activate/de-activate Roaming. It simply adds that roaming can be restricted to EU by sending a txt ROAM EU to 150. This menu does not say how to rempove ROAM EU. The inference is to disable Roaming, and then simply to activate it.
07-08-2022 11:41 AM
Removing roaming, then reactivating should set it back up for full international roaming, @psmith_gb.
Chris