Bill

Sarajane1984 · ‎29-11-2022

Can u please turn me back on till the 9th as that is when I get paid as I need to keep in touch with my daughter as she as had a mini stroke I cont ring her till u turn me back on

Northerner · ‎29-11-2022

Hi @Sarajane1984

There is no customer account access on these forums. You'll need to speak to EE CS on 150 about this issue.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

James_B · ‎30-11-2022

Hi @Sarajane1984,

I'm very sorry to hear about your daughter and I hope she is recovering well.

Have you been able to get in touch with Customer Care? If you haven't, are you able to receive calls?

James