Bill

Sarajane1984 · ‎29-11-2022

Can u please turn me back on till the 9th as that is when I get paid as I need to keep in touch with my daughter as she as had a mini stroke I cont ring her till u turn me back on

Northerner · ‎29-11-2022

Hi @Sarajane1984

There is no customer account access on these forums. You'll need to speak to EE CS on 150 about this issue.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

James_B · ‎30-11-2022

Hi @Sarajane1984,

I'm very sorry to hear about your daughter and I hope she is recovering well.

Have you been able to get in touch with Customer Care? If you haven't, are you able to receive calls?

James