Airtime

Jasminecaiens12
Visitor

Hello.  What happens when my airtime contact ends but my phone device has another year to pay? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Jasminecaiens12  If you do nothing your airtime contract will continue as a 30 day rolling tariff and you’ll get a 10% discount after 3 month.   You could upgrade to a different sim only tariff but only once you’ve completed your airtime tariff.  you’ll continue paying for the device tariff for the remaining 12 months.  You could even change providers after the airtime tariff has expired and still continue paying the remaining term of the device contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Jasminecaiens12  If you do nothing your airtime contract will continue as a 30 day rolling tariff and you’ll get a 10% discount after 3 month.   You could upgrade to a different sim only tariff but only once you’ve completed your airtime tariff.  you’ll continue paying for the device tariff for the remaining 12 months.  You could even change providers after the airtime tariff has expired and still continue paying the remaining term of the device contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.