After buying a roaming card for EU what do I need to do to activate.

[Katie_B]

Hello @Smiffy1949. 

Welcome to the community. 

Are you still currently in the UK?

EE SIMs need to be activated in the UK before travelling abroad. 

Katie

[Smiffy1949]

Hi Katie yes I am x

[Katie_B]

Thanks for getting back to me @Smiffy1949.

Have you topped the SIM up?

Katie

[Smiffy1949]

I haven't purchased the pass yet but have seen conflicting reports on what you have to do prior to leaving UK. I have only been with EE for a couple of weeks having moved over from BT. Thanks x

[Katie_B]

Just to confirm you are a pay monthly customer and looking to purchase the roaming pass @Smiffy1949?

If yes, you will need to ensure you text ROAMING to 150 to make sure roaming is active. 

You can then purchase the pass by text ROAMING PASS to 150. 

After this you are good to go. 

Katie 🙂

[Smiffy1949]

Thank you so much for helping me. Yes I am pay monthly. Hope you have a lovely day x

[Katie_B]

You are most welcome @Smiffy1949. 

We are always here if you ever have any more questions. 

Hope you have a wonderful trip. 

Katie

[Smiffy1949]

Thank you x

[XRaySpeX · Accepted solution]

Posted in the open:

---

@Smiffy1949 wrote:

I'm new to EE and going to Greece next week, I want to know what I have to do if I buy the Roaming pass, do I have to activate it in any way before I leave the UK. My mobile is Motorola G8 play. Thank you.