2 step verification

[joshua222]

I want to back into my old tiktok account but they send a 2 step code to my old number but I aint receiving any code at all

[Leanne_T · Accepted solution]

Morning @joshua222 

Pay as you go SIM cards will go into hibernation if the account has no chargeable activity. When your number is in hibernation, it is still possible to get it back until you’ve reached 269 days of no chargeable activity.

After 269 days of inactivity we’ll send you a text to let you know the number will be disconnected within 24 hours.

After 273 days the number will be recycled and lost.

Please see our What is pay as you go and flex hibernation, and how do I stop it? article for full details. 

Leanne. 

[Chris_B]

@joshua222  When a contract ends unless you request it to change to PAYG it stays as a contract on a 30 days rolling contract and you keep paying it until you do something about it.  No network will automatically change you to a PAYG when a contract ends.