Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
I have a Eufy doorbell and cameras at my home. I can connect to the cameras when using WiFi on my mobile when away from home. When no WiFi is available, and I use my mobile network, I can connect to the system, but it will not allow me to view the ...
Hi,I've been an EE customer for many years now, and generally across the UK I have been very happy with coverage and data speeds.However, there are two areas in Edinburgh where I have had many issues, even outdoorsAround The Shore and generally in Le...
I need to test a 5G SA (5G+) RedCap modem on the EE network. Apparently RedCap needs to be specifically enabled on the mast, the mast just supporting 5G SA is not sufficient. Does anyone know where RedCap support is actually enabled, preferably in th...
Update: 26 March 2026 Over the past few days, our engineers have optimised some of the existing sites in the area to support customers that have been impacted from the removal of the existing mast. Our engineers are looking at other temporary opt...
I live in a rural area, but only 20 mins from a city. None of the mobile phone networks work here. Bt Broadband does not exist, they laughed when I said I was moving here!!! The only way you have calls or broadband is through Starlink. This has worke...
I m on (Full works unlimited) plan but my internet speed is horrible, whats wrong with it, 5g network with 2 lines and speed like years ago when was only 4g. Also on my plan should be uncapped speed , but its not. And prices on plans not match or ar...
Unable to make or receive calls and slow to snail pace internet for 4 days. Email this morning saying problem fixed adds to the frustration [Mod edit: Postcode removed from title for your privacy and security. Thanks!]
We've had no service - mobile data and telephone - since the 16th. The service status page tells me there is a problem but not what the problem is or more importantly when it will be resolved. I've tried contacting EE via various channels with this b...
Network problems sometimes around evening
There are sum network probably.
