Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

Signal

Hi I live in CO6 3HU postcode area I used to travel an excellent signal strength for both my phone and mifi. I now have two phones on is used for Internet theater for phonecservices. For the last 6/8 months I have suffered constant buffering on Inte...

E17 5re

Constant issues with ee all calls dropping

Not able to make phone calls

In kirkcudbright area, cannot make phone calls. Not just me, the status says it's OK

Resolved! 5G not working

My phone is 5G compatible and I have a 5G contract but I cannot get 5G to work on my phone, any suggestions please?

Confused?

The link to the complaint page is broken, there's no live chat, I can't check coverage because that's not working, and there's no email reply to customer services....plus several texts in the past few days telling me what I already know which is mobi...

App update

Since the recent update to the app I’ve not been able to see the data usage/ remaining section. Also I constantly have problems with connectivity and coverage, considering EE advertise as being the best for coverage I’m struggling to agree with that ...

Resolved! County Down coverage

Hi, are there any plans to improve coverage in the South Down area? Castlewellan and mourne area are particularly poor.

Dead mast no signal at home for the last 12 months- still investigating

HiI have been a customer with yourselves for some time. I raised an issue with phone signal in August 2022 and was told that I should try resetting phone and undertake wifi calling. This did not resolve the issue. I was told to get a new phone by EE ...

Ee

Network

Back from abroad and phone says sim not working

I’ve just come back from California due to a close family member passing away I have come back and my sim says “no sim” or “no SIM restricted” I pay monthly and I can’t call 150 because I can’t make calls the app isn’t helping what can I do??