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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5039 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4980 Views
  • 0 replies
  • 5 Helpful

Failed calls

My phone has been failing both incoming and outgoing callsIt works fine after a quick restart, but such a pain to keep doing thisNot really any network issueWhat could be causing this?

Leah0510 by Investigator
  • 354 Views
  • 3 replies
  • 2 Helpful

Can’t receive calls.

Hi so I’ve noticed that 8 people are unable to call me or leave me a text. I can call and text them. There could well be more that I don’t know about.  I have checked all my settings, focus ,dnd, airplane mode and blocked numbers. And I have reset my...

Re: Poor Service

Ditto ,and I thought three was bad,I live on a boat so move around so for me it's worse ,with three once you found a signal it maintained it esp internet with ee you never know from one day to the next whether your gonna have a signal and that's just...

Poor Speed and patchy service again.

Hello, I have very bad service in my area in the last month my speed and service has become intolerable. I have Directional Poynting antenna with a RUTX14 industrial 4G router. My speed and service with this is pretty consistent usually and in my cur...

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dazzer87 by Investigator
  • 804 Views
  • 5 replies
  • 5 Helpful

Re: EE mobile phone mast

Hi, A mobile phone mast out the back of my house has just been upgraded by EE. However, I lost my TV signal I had to have a new aerial and filter fitted due to this.Can someone from EE contact me. Thank you.  

Conrad90 by Visitor
  • 326 Views
  • 1 replies
  • 0 Helpful

Network issues

I'm having some issues with the ee network recently.I'm using OnePlus 9 pro. This device suppo 5g. And my area have 5g coverage. But I'm getting buffering while watching video's on Facebook or YouTube. And I can't access dell websites and some other ...

Moving from Vodafone to EE mobile network

Morning all. I’ve had my fill of Vodafone customer services failures and have decided after many years at VF to jump ship. I’m in Norfolk and have decided to change network providers and have shortlisted EE O2 as alternative providers. Has anyone els...

Graevo7 by Visitor
  • 4056 Views
  • 3 replies
  • 6 Helpful

No signal

EE carried out some work in my area a few weeks ago and now I am getting poor if not no signal EE are saying nothing is wrong . TS17 area