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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3084 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2369 Views
  • 0 replies
  • 5 Helpful

No service all of a sudden?

Recently came across from BT. Have 5 family sims.  All working yesterday, today mine shows ‘no service’. All others working. - turned off and on, cleaned sim, put different sim in phone and works, reset networks …….  What to do next????

MarkN190 by Contributor
  • 430 Views
  • 5 replies
  • 0 Helpful

Data connection problems iPhone 12

I have an issue with loss of data connection . I’ve changed sim and bought a new phone but still my data randomly drops. I’ve tried everything. I have to keep switching phone off and on. 

DT091 by Explorer
  • 393 Views
  • 3 replies
  • 0 Helpful

Issues

Anybody else having issues with getting emergency calls only on there phone and no signal 

daz2305 by Visitor
  • 258 Views
  • 1 replies
  • 0 Helpful

No signal

My husband has been trying to sort this issue with depak for the past hour.  I have been asked to make contact. We both have phones with EE. We have no signal in our house and we were assured we would have “good” signal. I am aware tjere is an ongoin...

5G Sim

I have a 5G SIM card in my iPhone SE 2020, but im staying in an area that doesn't cover 5G (I have checked this already with the EE coverage checker) how do I get my phone to pick up 4G instead?

carolcw by Visitor
  • 457 Views
  • 4 replies
  • 1 Helpful