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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2529 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1618 Views
  • 0 replies
  • 5 Helpful

iPhone 14 pro max

Struggling to get service on my new iPhone 14 pro max, tried everything possible, SIM card registers when removed says “ no SIM card” I’m not sure what to do…

Phone signal

Phone signal almost non existent in CO7 area of Colchester. Drops from 1 bar to nil. Can't make phone calls. Not the first time this has happened and thinking of changing supplier.

Hils44 by Contributor
  • 839 Views
  • 13 replies
  • 2 Helpful

No service

This has happened the past half an hour I'm unable to make any calls can't even ring 150   

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Mez88 by Investigator
  • 614 Views
  • 8 replies
  • 2 Helpful

Fuerteventura

My daughter spent a week in Fuerteventura no connection to mobile network the whole time despite calling tech support what is going here seems to get mentioned in the forum now and then worked fine abroad earlier in the year phone connected straight ...

Jddy by Investigator
  • 479 Views
  • 4 replies
  • 0 Helpful

EE 3 and 4g mobile coverage

EE 3 and 4g mobile coverage is very weak and sometimes non-existant. How do I get EE to improve it? [Mod edit: Please do not post personal information on the public board. Thanks!]

Nobbyvan by Visitor
  • 320 Views
  • 2 replies
  • 0 Helpful

Resolved! EE network

My sim card has lost all network signal. I can't even do anything. I have tried restarting the phone, tried taking the s card out. Nothing is working. It was working from 6.30pm 18th December. Then at 8.30pm 18th December just gone off. I have also t...

Pqul by Investigator
  • 812 Views
  • 16 replies
  • 1 Helpful

People cant call me

When someone tries to call me it won't let them, it says " I'm sorry calls are not being connected to this number".I am currently on a pay as you go sim, it started a couple of days ago, my signal and everything seem fine.If anyone can help, thanks.

TM1308 by Visitor
  • 545 Views
  • 2 replies
  • 0 Helpful