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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 483 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 445 Views
  • 0 replies
  • 5 Helpful

No network at home

Hi, my house has no ee network at all for some years. Can I get a boaster box please************* [mod edit: please don't post personal details on the forum]

No signal

Ee claimed I’d  get excellent 4g signal inside and outside at my address in reality I can’t even get there own website to load in order to ring customer services I’ve had to balance my phone in the one place I can get enough signal to make a call and...

No Service today

Is EE network down? Today my phone is showing no service and I'm unsure as to why? Anyone else? I am a new customer to EE and never had this problem with my previous network.

KMNMCK by Visitor
  • 297 Views
  • 2 replies
  • 1 Helpful

Resolved! Poor Service

I recently had a conversation about the shocking service in our area. We are not paying for a service you are not providing. I received a text today saying the case is closed, with no solution to our problem. I cannot remember the last time I had a d...

Mags33 by Investigator
  • 537 Views
  • 8 replies
  • 3 Helpful

Data

Why is my phone using 4 gig of data in 2 weeks when i was with 02 i never went over 2 gigg moved to EE and every month 2 weeks in my datas gone

Signal/network issues

Hi therei was wondering if there is any update on the signal/network issues affecting us in Peterlee area xxx xxx I was advised new cables were to be put on the transmitter, but had to be reordered as they were stolen about a week ago. But no further...