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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1993 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1030 Views
  • 0 replies
  • 5 Helpful

Signal in my House

Since buying a Samsung flip 4, the phone signal in my House is awful, and frequently I get cut off mid-call! Any ideas out there how I can improve reception?Thanks

Lisylis by Investigator
  • 360 Views
  • 5 replies
  • 2 Helpful

Resolved! Loss of signal in Italy

Hi I am in Northern Italy for next 3 weeks and phone is showing no signal strength. Worked ok a couple of days ago using maps but last 2 days no bars at all? Any ideas?

tchw623 by Explorer
  • 660 Views
  • 3 replies
  • 0 Helpful

Not receiving calls or txt but can make them

So I have been waiting for important calls and texts but just think they will come sooner or later I now discover that when people are calling me apparently my ozone is switched off, no texts getting throughMissing important calls for workSo I have j...

Shane53 by Visitor
  • 1229 Views
  • 2 replies
  • 0 Helpful

Poor signal

I’ve just recently moved from the for poor customer service, think I’ve jumped out of the frying pan into fire, whilst EE customer service / care is better (when you can get through) but their signal and especially where I live is poor - thought EE w...

d4vid by Visitor
  • 274 Views
  • 1 replies
  • 1 Helpful

5G went away

I just wondered if EE may have adjusted the 5G/NSA min threshold? It seems to be B3 CA with B7 here.I used to get marginal 5G around here but for a while now never get it anymore.Maybe they could have reconfigured the B7 services so they don't reach ...

wmj by Established Contributor
  • 365 Views
  • 2 replies
  • 0 Helpful

Finding the best Network

I'm looking to change networks as I've had so many signal problems with o2. Is there a way I can order a sim card to see if it is the mast nearby or if it is their network please? Thank you

Toots0 by Visitor
  • 312 Views
  • 2 replies
  • 1 Helpful