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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521
hals256
Explorer

Is anyone posting about this on socials? 

rdc384
Valued Contributor
Valued Contributor

I wrote to EE via X

JohnMI5
Visitor

Exactly same problem. Sorry can’t come up with any solution but just to say you’re not alone !

Plenty of people have mentioned it to EE on X, but other than telling them to call 150 (ironic), they're pretty much ignoring everyone. Terrible customer service.

Toadhall22
Visitor

I have the same issue on two EE based private phones and a separate EE company phone paid by my employer. WiFi calling is down. I have tried to use the phone today (from home) and we are in a cellular black spot. All three phones have no WiFi calling service

Muswell1
Visitor

Same here today rang customer service they not sure what the problem is rely on mobile for business lost a days work not good enough 

Johnsty02
Visitor

Hi, Our phones are affected too, we have also restarted / updated and like you we have no signal without it. Is there any fixes?

Thanks Johnsty02

Chris_B
EE Community Star
EE Community Star

@rdc384  There’s nothing you can do, it’s an EE side issue that needs to be resolved 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hi 354-

I use 1p mobile and it has lost WiFi calling.

Khaled89
Visitor

Same issue here, what can we do about it??