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Charges in Spain
I have arrived in Spain today for 7 days. Any advice on how to avoid high charges?any help appreciated.
WiFi calling failing
Hi, did anyone notice their WiFi calling constantly failing? Nearly every time I call or someone call me the WiFi calling fails and moves to normal signal. So normally my status bar says EE WiFi call but when I get a call it goes back to EE and call ...
How do I cancel my direct debit
Such poor service will result in a massive problem for me in this matter then the hours on phone trying to fix something that is not working properly since I started my contract with your company and not only have yous lied to my face but you then go...
Changing from BTto EE wil I keep my old BT landline number
I came to the end of my BT contract and re contracted with EE. As I already have BT digital home phone I kept this with EE. Because there was nothing mentioned about landline phone numbers am I right to assume I will keep my Current BT number
Changes to tv home page
The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made? The claim that it is more streamlined is fatuous at best
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
brilliant customer service
i spoke to a maisem today from tech support in the newcastle branch and i cannot express my gratitude enough she was empathetic and able to resolve my issue straight away. The advisor deserves a bonus for handling my call so well i have had barely an...
Charge for alleged non return of equipment
I have been repeatedly advised by EE that equipment returned to them by post has not been logged into their system. I have called and explained the return posting details, date of posting, Post Office address. I received a call a few weeks ago and ex...
Phones not working properly
My name is Norman. We were switched from Plusnet to EE last week. Until then, anybody answering the landline could get somebody else to pick up another of the handsets and join the conversation. Now, only one handset will work at a time. Calling 150 ...
Arlo secure subscription code
I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...
