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Terrible network connection

PATSYHAYNES8
Visitor

‎29-11-2022 02:21 PM

I am in Chingford and for the past few weeks the signal has been dropping in and out. EE keep saying the problem is fixed but a couple of hours later it is down again. I really need to be able to make and receive calls and if it is not fixed properly soon I will go to another provider. 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎29-11-2022 03:12 PM

Hello @PATSYHAYNES8 ,

Welcome to the community,

Is this in your home or when you are out and about as well?

Have you checked here:

https://coverage.ee.co.uk/coverage/ee

You can also receive updates if you register. 

Do you have fixed broadband? You can then use wifi calling to make and receive calls.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.