09-01-2026 09:12 AM
Hi, I know this has been discussed before many times but I haven't found a solution that works yet. Whenever I try to use the Broadband Status Checker (not the coverage checker) it always returns "This service isn't working right now". This is the same in the Iphone App, from my Mac in Safari and Firefox, and from a Windows laptop in Edge and Chrome. This is the link I'm using:- https://ee.co.uk/help/service-status
09-01-2026 01:02 PM
Welcome to the Community, @RogM!
Thanks for flagging this, is it mobile or broadband that you're looking to check the status of here?
Also when you log into your account over at myaccount.ee.co.uk, does it show all the correct details and work as it should do otherwise?
Peter