The EE Community

I’m paying £25 a week but can’t make voice calls

I have the same problem. I’m paying £25 a week but can’t make voice calls. I can’t call 150 and the bot service just goes round and round in circles. What can I do?

Net

EE TV Box Pro swap to Apple TV

@EE TEAMI have just received my EE TV Box Pro on Monday and it can’t host Disney+. I’m quite shocked and did not know this information. Is it possible (because still within 14 days) to return the TV Box and swap for the Apple TV? 

EE smart wifi plus flashing blue continuously. Picture freezes

Unable to login my account with my details

Suspicious Number On My EE Account

I have had a number on my ee account that has been there for months, I haven’t cared to much about it as I don’t get charged for it but was just wondering if anyone knows why this is ?  It’s for a Samsung Phone which I always find strange because I ...

Dishonesty

Dishonesty; from EEEE just told us that my wife’s phone contacts ended six months ago BUT we still being charged the same amount of money. So I asked WHY? They said because of the small print says they can.Asking for an explanation why are we paying ...

Network problems in RH16 for 4 days now

I've had no mobile service in or around home for 4 days. No issues elsewhere when I'm out and about further afield, and the status check confirms there's a fault in my area. The question is: how can I get an update on when the fault is likely to be f...

Tv freeze during adverts

Hi, we’re new to EE having spent the last 7 years with Virgin. We’re finding it a challenge & frustrating adapting to the set up. In some ways slightly dissapointed too but we’re going to give it a go! One thing that’s causing a current issue is that...

orded a ps5

ordered a ps5 over the phone this afternoon and they took a payment  today for it for it to be delivered and iv looked everywhere and haven't found any conformation or anything about it . and its meant to be delivered tomorrow and haven't Hurd anythi...