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Sky go on iPad using hotspot from my Sony mobile

Tudor11
Investigator
Investigator

on ‎15-08-2022 06:03 PM

Good evening,

i am unable to watch sky go on my iPad using the hotspot from my Sony mobile ( EE), but have no problems watching it with EE broadband when I am at home. Has anyone had or have this problem? Thanks for reading.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

on ‎15-08-2022 06:29 PM

@Tudor11  Are you getting any error messages ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Tudor11
Investigator
Investigator
In response to Chris_B

on ‎15-08-2022 08:17 PM

Hi Chris,

Error code 4253024 421 

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Chris_B
EE Community Star
EE Community Star
In response to Tudor11

on ‎15-08-2022 09:06 PM

@Tudor11   You might want to speak with sulky about that as that error code is one of theirs.  Please see THIS there are a few webpages that show that error code with that app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Tudor11
Investigator
Investigator
In response to Chris_B

on ‎15-08-2022 09:19 PM

Thanks Chris, seems to be an ongoing problem with no answer at the moment. Cheers

Sent from my iPad
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