Signal in house is bad but other phone supplier is fine

[Bardwell03]

I have an up-to-date iPhone 12 with an EE Sim card and in my office at my house. It is terrible. I also have a works phone which is an iPhone 7 up-to-date with a Talkmobile Sim card. It is as clear as daylight. Can anyone see why that maybe the EE signal is really poor? Thanks

[Chris_B]

@Bardwell03  two different  networks.    There is four network providers within the UK,   EE O2, Vodafone, and three. All other networks provider’s  are NVMO networks and they use one of the 4 networks to give their customers a working signal.      

Have you tried using Wi-Fi calling on your 12 ? 

[Bardwell03]

do you know who talkmobile uses?

[Chris_B]

@Bardwell03  Vodafone. 

[bristolian]

Every network operator has sites in different locations, and so coverage varies between them. For a location such as yours where VF is good & EE poor, there will be many other locations where the opposite is the case and/or where EE is the only network to service.

WiFi-calling is offered and allows full use of your phone for calls & texts anytime you have poor indoor coverage for whatever reason.