06-12-2023 11:29 AM
My Nokia G21 has a button for EE WiFi calling, but is not working. I assumed you just press the button on and hey presto but nothing. Am I doing It right? Are there other instructions? Do I need to purchase an add on to get it to work?
Thankyou
06-12-2023 11:54 AM
06-12-2023 12:08 PM
Thankyou, yes I am connected to WiFi.
06-12-2023 12:19 PM
WiFi-calling should now be standard, if the phone has a working WiFi connection with the facility enabled and is in too poor coverage for calls to work - it should enable by default.
Was the phone purchased from EE directly, or obtained SIM-free? Your reference to it having a button for EE calling is intriguing.
06-12-2023 12:43 PM
The phone was not purchased from EE, and it is SIM free.
Thankyou.
06-12-2023 03:14 PM
Hi @Kaywivane,
If you activate airplane mode then separately reactivate WiFi, do you see a WiFi Calling indicator in your status bar?
James
06-12-2023 03:21 PM
I did as you said and the indicator was an airplane✈️
06-12-2023 03:29 PM
Was there also a WiFi Calling indicator, @Kaywivane?
Does it allow you to make a call?
Did you follow the user guide @Mustrum shared to make sure it is activated?
James
06-12-2023 03:50 PM
This is the only WiFi calling button on my phone. I have tried all suggestions so but will keep trying. If I cannot get It to work, someone suggested , not on here, that I just use Google Meet instead which does work for me.
Thankyou for your help.
06-12-2023 03:59 PM
That's the correct setting to activate @Kaywivane
Did you try making a call with airplane mode on, after activating WiFi?
James