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Release Jack O Sullivan’s cell mast data

Sophie246
Visitor

Jack o’ Sullivan disappeared after a night out on 2nd March 2024. EE have refused to give the cell mast data to Jack’s family, despite the phone being registered to his mum Catherine. 
COME ON EE time to give the data to the family, this will solve so many unanswered questions that they’ve been experiencing.

@Everyone 

#FINDJACK

23 REPLIES 23
CourtenayAndy
Investigator
Investigator

#FINDJACK

The police have said to ask EE for it. And EE say to ask the police.

It is information on a phone in HER name. The police have said EE need to give it to them. EE say the police need to give it to them. They COULD go the legal route but that takes TIME. And time is precious in this case.

As this is a police matter the police have this information if not they can request it.     EE do not track phones or give out last known locations of devices to the public unless they are required to do so via the police and that information is given to the police not the public.  Regardless of whose account the device is on.    

If EE are requested by the police/court order/other legal authority to give this information then it’ll be given to that legal authority and it’s not down to the public to request or demand that information and EE do not have to provide it.  At least do it legally and the correct way.   

and just to add the name @Everyone  is someone user name so you are actually tagging in that user not the whole user forum.   That’s why it’s green. 

EDIT

and from the find jack webpage

jack's phone was still active and placed him at an address at 5:40 am in the Granby Hill area.

His phone continued to be live on the network until 6:44 am.    

So the last know location of the device is known.    

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

There are strict processes in place governing personal data, just as there are covering police & legal authority's access to the same. Breach of these would leave any operator open to legal action, and rightly so.

EE will operate within the terms of their licence and all prevailing legislation.

Elegia
Visitor

EE please release the cell site data to Catherine O Sullivan regarding missing son Jack

The phone Jack was using when he went missing is registered to and paid for by  Catherine his mother.

It's in his mothers name

Jackiejc
Explorer

Jack o’ Sullivan disappeared after a night out on 2nd March 2024. EE have refused to give the cell mast data to Jack’s family, despite the phone being registered to his mum Catherine. 
COME ON EE time to give the data to the family, this will solve so many unanswered questions that they’ve been experiencing.

Alicerrrrrrrrr
Visitor

Come on EE - do the right thing!

@Alicerrrrrrrrr   

and from the find jack webpage

jack's phone was still active and placed him at an address at 5:40 am in the Granby Hill area.

His phone continued to be live on the network until 6:44 am.    

So the last know location of the device is known.   And that’s from the find jack webpage     

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.