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Re: end of contract bad reception

P_RC
Visitor

I’m having the exact same problem! I’d normally get full signal on 4G at home and now I’m lucky if I get two bars but even then nothing loads. Changed to sim only a week ago and been nothing but issues since

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @P_RC

Thanks for coming here.

Do we have any signal issues showing on the EE Coverage & Network Status Checker, for your area?

Thanks. 

Leanne.

Chris_B
EE Community Star
EE Community Star

@P_RC  Changing to a sim only contract will not effect the signal you are receiving.  It’s practically impossible for EE to do such a thing when changing to a different contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.