Re: Poor Service and always told it's good in my area

Arran83
Visitor

I'm absolutely sick and tired of EE network.

Constantly no signal when in central London and at home in Surrey where network speeds and coverage are described as 'excellent'

 

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

@Arran83 wrote:

Constantly no signal when in central London where network coverage are described as 'excellent'


I'd suspect your phone may have a fault.

Easily proven by comparing with other EE users in the same area.

Northerner
EE Community Star
EE Community Star

Hi @Arran83 

Central London is always problematic becase of the glass building. EE needs to invest in more low lever infrastructure. 

Do you have access to EE wifi calling service.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

@Northerner wrote:

EE needs to invest in more low lever infrastructure. 


This was one of the first areas for the small cells project. Street-level picocells carrying localised high-band coverage.

Sadly as somone who works in central london I can vouch for the op comments. 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.