Poor signal

[Really1]

• 2 weeks ago the signal in dt11, has become really bad. Same phone and location as the last 4 years. Area coverage checker shows I should have excellent signal as I have had in the past, but clearly not now.  I have restarted the phone, reset network connections and no change. Any ideas?

[bristolian]

If you have a sudden or noticeable reduction in coverage levels, you can use the "check status" option on the status checker which then gives options for "get updates" or "report a problem" as appropriate.

It sounds like you're using the "check coverage" link for a prediction of normal service.

[Northerner]

Hi @Really1 

In addition to @bristolian can you not use EE WiFi calling service? 

Thanks 

[Really1]

Thank you, I did not spot the check status option, which does show an issue, so I have requested updates as it claims the issue will be fixed shortly. Again thank you.

[Really1]

My only internet at home is via my phone, but as it happens,  I was being blind and did not notice the check status option which does show there is a problem, so at least I now know. Thank you for responding.