The EE Community

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My bill di not get paid

My broadband didn’t get paid why? 

Gifting data

When and how can I gift data to my family members accounts without the AAP working? 

This is becoming a joke

This new app is rubbish and absolutely hard to deal with and my phone signal is absolutely rubbish also I still can't make no phone calls or receive them I have very important people that need to get in contact with me and can't and this is the only ...

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Optical is red

It showing red on the optical tried to restart still the same 

Adding to my account

Every time I try to add another device to my account it keeps saying page not found why does this keep happening 

Need paying my bill

Data

On the 28th I was ment to pay for my data but they didn’t take the money out of my account dose that mean I get a late payment or something I’ve never don’t it through my back only on gift card I’ve don’t it and I don’t know what’s going on