Poor signal Duxford

[Baz67]

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. 
network coverage says excellent. I can assure you it’s not!!

[bristolian]

Whilst there's nothing inherently wrong with "only 1 bar", it sounds like you've used the "check coverage" option to predict the service in any given location.

Try using "check service status" instead - this has onward options to "report a problem" if necessary.

[Northerner]

Hi @Baz67 

What issues are you having (dropped calls, no data etc) 

Can you use EE WiFi calling service.

Thanks 

[Baz67]

Yes I have used the service status, says it’s good. But it’s not. You can’t report it as it says this service is unavailable. 
Seems like EE is broken!

[Baz67]

Signal has gone from full to 1 bar and weak for the last 3 weeks. 
Calls are difficult, nothing on data. WiFi calling is on, but not working. 

 

[Baz67]

The message from EE 3 weeks ago is below 

[Mod edit: Image rejected due to it containing personal information.]

 

[Baz67]

 

[bristolian]

That message generally suggest planned works to add additional technologies or more spectrum on existing techs.

It wouldn't be uncommon for the perceived coverage to reduce if additional high-band (and thus higher-capacity) spectrum has been added, although overall performance & service should improve.

Loss of coverage outright, is unusual, and should be reported via the usual channels.

[Littleonexo]

Agree - ever since EE said they were doing “improvements” to the area it has completely dropped out. No signal for calls/texts or 4G/5G, indoors or outdoors. Couldn’t get anything today until reached Whittlesford.

[bristolian]

Suspect at least one site may be off-air if there's a complete loss of coverage. There's 4 sites in the immediate area, one of the others may provide fringe coverage.

Use the "report a problem" link on the status checker.