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Community Activity
New EETV account - constant drop outs
Hi all - new EETV customer here, signed up last weekend - having always had Sky TV - EETV Pro box turned up Tuesday and set up via ethernet as no aerial connection on the property.We're getting regular disconnections with the IPC6023 error code. Can ...
Forgot to enter pac code
I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?
Received text messages from EE today.
Today received text messages about my contract Hi Customer Due to a change with your Flex Pay agreement, we'll take the next payment of £98.29 on 15/07/2025. Thanks.What could be going on here?I don't know if I did something wrong. Why was my phone b...
Resolved! Received text message from EE
Today received text messages about: Hi Customer Due to a change with your Flex Pay agreement, we'll take the next payment of £98.29 on 15/07/2025. Thanks.What could be going on here?
Re: Xbox game pass
I did just as you described and he added it but it’s monthly and NOT the 24 month one that promised so I did not activate it what would be the point. The 24 month gamepass ultimate is pretty much the reason that I went for the package give my own gam...
Perk login problem.
I can't log in to Perk. The system doesn't accept my login details. So I can't get a discount code.
4g home broadband cuts out for a few minutes at random
HiI have an EE 4g router (HH10E) and SIM card. Maybe once or twice a day it just stops working. No obvious reason why, but it usually starts up again within a few minutes without any other intervention. I was using the internet just now and the route...
Scam Guard
How do I cancel Scam Guard? Can't find an option anywhere on the App or website
EE Perks
I am currently due an upgrade and as I have tried to log into my perk account I am getting an error message saying my account has been deactivated.How do in reactivate my account?
Resolved! Problems with upgrading to 1.6Gbit - new account needed just for a regrade of BB
Hello all,I have called CS a few times and despite some of them being really good, I still don't know what's going on or the full truth.The short version is:I was a BT broadband customer, BT & EE do this merge or whatever.I see a good offer from EE i...
