Phone signal inside the home

[heather7417]

Hi 

my phone keeps breaking up or losing connection when I’m on the phone inside n outside (in the garden) of my home. I have WiFi calling on. Phone signal is good with no issues. My internet connnection is strong. What can I try? Please

[heather7417]

I’m on an iPhone 12 mini. My husband has the same device but is on another network but he has no issues 

Sent from Yahoo Mail for iPhone

[Leanne_T]

Thanks @heather7417 

Can you also try disconnecting from the WiFi, rebooting the router and reconnecting to see if this works better for you? 

Leanne. 

[brianotoole]

Hi

Disconnecting & rebooting the router seems to have worked for me - Just had a clear call using calls over wifi

Thanks - hope it helps the others with a similar issue

[Christopher_G]

Thanks for letting us know, @brianotoole 

Chris

[heather7417]

I have tried turning my internet off but still having the same issue today. 


Sent from Yahoo Mail for iPhone

[Christopher_G]

Thanks @heather7417 

I recommend speaking to our technical support team so they can help you with this.

Chris

[heather7417]

Thank u. I think I shall have to.