Phone mast

Bustards2024
Investigator
Investigator

Hi looking for some help I have recently moved to a property with a phone mast in my garden just recently been upgraded to 5g. The pole/ overhead power  line is in my gardens looking to get this moved asap . Need to turn the power off need a contact number etc pole is to be moved to road side off my lane. And reconnected to new pole location. 

14 REPLIES 14

If you give me the contact number, I can contact them. This was installed over 35 years ago or approximate date 1990 they have been other people working on the tower recently in the last year upgrading it to a 5G tower when I was on site I did ask him for the numbers who they work for but they wouldn’t tell me plus they only work on it at weekends and out of hours which always seems to me to be a bit strange 

@Bustards2024   You can not just go relocating a mast to land you don’t own.   There are laws about building on land you don’t own. Plus the fact you might have to foot the bill for this. 

 Can you post a picture of this mast and any information that’s on it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

As I said per previous messages I’m not looking to relocate the mast. I’m looking to relocate the electric pole which is on my land which is supplying the mast with power. The pole is in the centre of my land garden which I want to be moved to the edge of the roadside. 

 

@Bustards2024 , well the same goes for the electric pole, not sure whether they will be able to move it to the edge of the roadside, and if you want it moved, why would you keep the mast on your land and not the pole, which you knew was there when you bought the property? I would have thought you would try to sort that out before moving in or buying the property.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Potential relocation of DNO (Distribution Network Operator) kit is a matter for them, not any end-users (other network operators included)

You should contact them to discuss this, but physical installations such as third party monopoles normally have legal wayleaves and/or leases covering their presence.

If you've bought a property with an install, I would expect legal searches to have identified it.