Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No signal

Jennifer20221
Visitor

‎28-12-2022 03:57 PM

My husband has been trying to sort this issue with depak for the past hour.  I have been asked to make contact. We both have phones with EE. We have no signal in our house and we were assured we would have “good” signal. I am aware tjere is an ongoing issue today. However we have had no signal for some time. We cannot call or text and have been resorting to using what’s app calling. 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎28-12-2022 04:02 PM

Hi @Jennifer20221 

Have you checked EE network status checker? 

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎28-12-2022 06:03 PM

If you have access to WiFi, you can use EE's WiFi-calling service which will allow you to make & receive calls & texts as normal (without needing to use apps) without any need for mobile coverage.

Using the "check status" option on the coverage checker is the best way to search for known faults & issues. When you say you've not had coverage for "some time" - can you quantify how long for?