No signal

Mar84 · ‎15-07-2025

Hello

I’ve got no signal and internet connection

I’ve run a diagnostic with an iPhone and it’s shows SIM card issue

Schockwave · ‎15-07-2025

Hello @Mar84 ,

Welcome to the community,

Are you in the UK or abroad?

If in the UK, what issue is it showing with your SIM card? Need more information in order to try and help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Mar84 · ‎15-07-2025

I cannot make any phone calls even 150

Mar84 · ‎15-07-2025

I’m in uk

my phone lost a signal suddenly yesterday

Schockwave · ‎15-07-2025

Hello @Mar84 ,

Welcome to the community,

Are you on pay as you go or monthly contract?

Are you in the UK or abroad?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Schockwave · ‎15-07-2025

@Mar84 , are you on pay as you go or contract?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Mar84 · ‎15-07-2025

Contract

bristolian · ‎15-07-2025

@Mar84

Please don't post the same question across multiple threads, it often leads to confusion. Those additional posts have now been merged into this one thread.

There's a few possible reasons why a phone would lose coverage randomly, some are SIM-related but not all. Does EE show as available on a manual network search?