No network

Fani1010
Investigator
Investigator

I have returned from Spain and been unable to connect to any network or ring EE

please help, I can only use WiFi and have tried all the trouble shooting tips

3 REPLIES 3
Fani1010
Investigator
Investigator

I have returned from Spain and been unable to connect to any network or ring EE

please help, I can only use WiFi and have tried all the trouble shooting tips

@Fani1010 , have you tried rebooting your phone? Also try putting your phone into airplane mode and then switching airplane mode off, that should resolve it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Can you be a bit more specific about what exactly "all the trouble shooting tips" it is, that you've tried?

Do they include, to pick one example, performing a manual network search and selecting EE manually?