Community Activity
Frustration with connection to Samsung TV using HDMI and soundbar
Hi,I’ve been using EE TV with the Smart Box Pro for a few months, and I’m running into a persistent HDMI/CEC issue.When powering on the system after the EE box has been in standby, the TV doesn’t consistently switch to the correct HDMI input (EE TV)....
Payment
Hello dear I been already moved to my other provider then way you take extra money from my account refund my money please
Keeping the PAYG sim active while not making calls or sending texts
Hi there,I bought a PayG simcard about 2 years ago, but not from the UK, but from someone in Iran, so that I can use it for having access to social media platforms that require non-Iranian phone numbers (which are increasing in number these days).I r...
Phone will be disconnected due to inactivity
I had the same problem a year ago:https://community.ee.co.uk/t5/Pay-as-you-go/Phone-will-be-disconnected-due-to-inactivity/m-p/1395101#M65578I yet again got this message:"Hi, as you haven't made a chargeable call/text or used data for six months, you...
Free Upgrade
Hi, I was sent a letter in February saying i have got a free upgrade to Full Fibre 150 because i have the full fibre guarantee. Rang EE this morning and i was told the package would increase in price because she couldn't see it on her screen. I am al...
Accessing Payslips
Good afternoon, I am ex employee. I am looking for HR/ Payrolls contact details in order to access my payslips. kind regards,Vilma
Resolved! Leaving a review
Hi I’m not sure how to leave a review for a specific store.. I would like to leave a review for Pasha ( I’m sorry if I have spelt your name wrong) in the Tonbridge store. He recently helped me change over my grandads sim onto a pay monthly. I’d like ...
EE TV Recordings
I have pro TV box. It's not giving me the option to record programs other than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...
Text charges
I keep getting charged when sending photos by text message. I only have 2GB as I'm on the house Wi-Fi most of the time, is this the reason I get charged?
Access to Bills and Payments - I can't access them online
I can't access my bills online - simple as that. I go to 'Manage' and then I click on Bills and Payments and it takes me nowhere.