No EE Phone coverage for 7 days

[robbrotherstone]

We have had no phone coverage in my area for nearly 7 days.  Dial 150 for automated messages which just say that the problem is taking longer to fix than anticipated. Do the service checker on the web, and it says great coverage outdoors.  That's just a lie.  Anyone else suffering this and the complete lack of response from EE.  Sadly, my printer is currently on the blink and I can't write to them which would be my preferred methods of communication as their phones don't work. Useless provider.

[bristolian]

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.