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Community Activity
Don't have network in my home
Hello can you help me i still dont have network in my home i have a small baby i still have time to pay my bils thats i dont now why my connect is not working Marta ******* ************** [Mod edit: Please do not share personal details as your post...
EE Fraud / Sony PlayStation Unauthorised payment
HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...
Landline/ router query
I've recently signed up for EE broadband only. Do I need to continue paying Talk talk for the landline so my router will work?
Order
Hi I recently ordered iPhone 16 pro max. The upfront payment was taken however I have received no email. I have checked my spam. I cannot see any orders on my profile. please advise.
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
joint account
I have two sim cards on one account and would now like to have separate accounts is this possible
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
Switching to EE Digital Home phone service with an existing BT handset
When I was persuaded to switch from BT to EE, no mention was made of any potential issues with my existing BT digital voice handsets. I have set up the new hub and boosters ok, everything works except the handsets. These display "cannot find the hub...
BT EETV and EE EETV
Can remove this post now
New sim not working
Hello!I bought a new sim card for an old phone today but it isn't working at all. It just says "ee unavailable". I've done all the troubleshooting steps such as turning the phone on and off and checking the service status in the area. I had to use t...
