Lost mobile signal

HPC2
Explorer

We have lost our mobile signal on our android phones. EE are telling us there is not a problem in our area. Any suggestions?

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

If multiple EE phones are experiencing the same issue, that's good evidence of an outage. Use the "report a problem" link on the status checker, and send a report against every phone affected.

Hi, I’ve reported it twice now and get the same answer from EE, no issues
in my area. Thanks for the suggestion.
bristolian
EE Community Star
EE Community Star

Are these PAYG phones or pay-monthly?