10-11-2022 10:54 AM
Hi i cant make call and movile data, i need help as urgent as posible! Thanks
10-11-2022 05:17 PM
when i try to call it doesnt ring and i cant recive calls. Please I need a solution 🙏
10-11-2022 05:20 PM
Hi @Julieta1,
Do you hear a recorded message when trying to make a call?
James
10-11-2022 05:22 PM
No i dont hear anything
10-11-2022 05:24 PM
Are you able to make calls if you connect to WiFi? (Please make sure WiFi Calling is activated)
10-11-2022 05:35 PM
No i cant, if i call via whatsapp connected to wifi it works.
10-11-2022 05:40 PM
Thanks @Julieta1
There could be an issue with your account if calls aren't connecting over WiFi either.
Please get in touch with Customer Care so a member of the team can help. You can chat online via our Contact us page.
