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Over charged for phone call
Having topped up my phone for £10 I made one call lasting 26 minutes my balance afterwards showed 40p how is this right £9:60 for 26 minutes?
Resolved! Changing EE ID that is associated with forum account?
Is there a way to change the EE ID that my Community account is associated with?
Draytek Modem
HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...
Resolved! Re: Remove age restriction and content lock
Hi,I want to remove content lock!Thank you!
Customer service contact - discrimination against ASD
Good afternoon. I wanted to upgrade a PAYE to monthly contract but the website is so bad I can't find the right package. I was dismayed to find that EE does not provide a customer service email or ChatBot option. How is it possible that I can write t...
Resolved! Pi-Hole and Custom DNS with EE Fibre and WiFi Extenders - CURRENTLY INCOMPATIBLE
I have recently joined EE and have the 900 fibre package, and have EE WiFi extenders.My current setup:Router (EE Router) DHCP and DNS DISABLEDPi-Hole. DHCP and DNS ENABLED - the Pi-Hole is providing DNS and distributing IP addresses on my network.===...
"something went wrong on our end" error in the app and online
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
Resolved! discovery+Premium?TNT
Good Afternoon, Having just transferred from BT I seemed to have lost my subscription to Discovery+/TNT, a service that is already paid for. (Probably my fault).However, all and repeated attempts to re-activate have ended in total failure with the ...
Smart WiFi Plus - pairing issue
Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal. I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.
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