Mobile internet a shambles today

[finnleeey]

Mobile internet speed sitting below 1MBPS sometimes spiking up to 10MBPS and disconnecting completely every 5 minutes or so, has been the case for the past 3 hours. Done the usual restart nonsense, definitely a network problem, might not be noticeable with general usage but when USB tethering it's an absolute nightmare.

[Alex_M]

Hi @finnleeey,

Have you used the Network Coverage Checker to check for any coverage issues or problems in your area?

Thanks,
Alex

[finnleeey]

Says no issues, but the fact that the page timed out then took 2 minutes to load would point to that not being the case.

[Alex_M]

What device are you using?

[finnleeey]

Oneplus 7

[Alex_M]

So a pretty modern device.

If you have already tried resetting network settings, ensure that the APN settings are correct.

If it still is unstable, then give 150 a call as there may be an issue that has not been identified yet.

Thanks,
Alex

[finnleeey]

APN settings were correct. I'm not wasting an hour on the phone, especially when a bunch of people are in the EE twitter replies saying they can't get through.

[finnleeey]

 

 

[James_B]

Hi @finnleeey,

I'm sorry to hear you're experiencing problems with your mobile data speeds.

Please use the 'report a problem' button on the Network Status Checker and the team will be happy to take a look at it for you.

James

[finnleeey]

@James_B Same problem all day today, is this going to become a regular occurrence?