26-01-2023 01:16 PM
Something I've found quite useful whilst checking for a recent issue with service for my Father In Law with O2 is that within their coverage map you have the option of having the location of their masts appear as an overlay when searching. It doesn't give anything away as to what frequencies are transmitting or that, but you get a blue dot showing where the masts physically are. (We discovered that his closest one was hidden on the side of a building nearby!)
Being able to identify where mast location are in relation to a particular address would be enormously helpful for all manner of reasons - not least to see if where you live, work or will be travelling to may or may not have a good chance of a signal.
I've had a quick look through other community posts to see if there was any info regarding this at all, and whilst I didn't get a definitive answer from what I could see I definitely did see quite a few similar questions asking as to how to find their nearest mast.
Is this something that has perhaps already been suggested and if not, is this something that could be looked into at all?
13-07-2023 07:48 AM
Not just indoors, poor or non existent signal outdoors as well.
EE don’t seem interested in sending a human to check the signal, all I get is ‘everything is working fine in your area’.
it’s specifically the EE signal, people have started changing to O2 and Vodafone, they get no issues.
13-07-2023 09:37 AM
Hi @Kfarr.
Have you been able to report this by using the Network Checker?
If it still comes back as no issues please call 150 and report directly to our technical care team.
Katie
04-10-2024 04:43 PM
You and a few maybe but the vast majority are jumping ship to be with EE. The signal is constantly above what's required and unlike ALL the other big players, never degrades at peak times or in contested areas never falls below an acceptable level.
Yes not perfect but by far the only network at the moment worth paying for. Some networks wouldn't be worthwhile even for free. Three Vodafone let's hope any merger sorts their problems as I don't see any other major player that will be able to challenge EE. The old saying you get what you pay for and with EE I have found this to be the case. Unfortunately 800mb on 5g with three then a hour later same exact scenario but not even able to use internet is no longer acceptable at any price. Also you may understand you may not but WiFi calling and 4g calling volte are now even more important. With EE no matter the setup they just work. Now most other networks unless you buy the device from the network good look.