22-05-2024 06:40 PM
I live in Cumbria UK on the coast, I can see the isle of man from where I live, but have never visited there, but EE think that I'm there and are trying to charge for EU roaming, is there anything I can do to prevent this. Obviously dont want to pay extra for using my data\minutes but I also don't want to not to be able to use my phone.
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22-05-2024 06:51 PM
This is a common occurrence in border locations or anywhere that your home network doesn't have coverage but a foreign network does. The "welcome to country" text messages are partly intended as a notification of precisely this scenario.
You could use manual network mode to force a connection to EE-alone, the downside is that anytime you leave EE's coverage for a period of time - your phone will not automatically regain coverage but will need to manually be reselected.
You may disable roaming on your account, this would mean you need to re-enable it when you next travel abroad but would mean you can retain auto-network selection.
The behaviour is by design, and is partly why there are no roaming charges in the Republic of Ireland.
22-05-2024 06:45 PM
@Pis1 : Do a manual search of Network Ops & select EE.
22-05-2024 06:51 PM
This is a common occurrence in border locations or anywhere that your home network doesn't have coverage but a foreign network does. The "welcome to country" text messages are partly intended as a notification of precisely this scenario.
You could use manual network mode to force a connection to EE-alone, the downside is that anytime you leave EE's coverage for a period of time - your phone will not automatically regain coverage but will need to manually be reselected.
You may disable roaming on your account, this would mean you need to re-enable it when you next travel abroad but would mean you can retain auto-network selection.
The behaviour is by design, and is partly why there are no roaming charges in the Republic of Ireland.
22-05-2024 07:04 PM
Hi @Pis1
Turn off automatic network selection and manually select EE.
Sadly this indicates that the IOM has a stronger sinal than locally.
Thanks
22-05-2024 07:11 PM
@Northerner wrote:
Sadly this indicates that the IOM has a stronger sinal than locally.
Unfortunately not.
This means that your your home network doesn't have coverage but a foreign network does. If your home network has coverage, then your phone will not attempt to roam - the strength of the coverage is immaterial.
22-05-2024 07:20 PM
Just read what you have said;
your home network doesn't have coverage but a foreign network does
You are making the same point as me, in essence the signal in the IOM is stronger than the one locally.
Thanks
22-05-2024 08:52 PM
@Northerner wrote:
You are making the same point as me, in essence the signal in the IOM is stronger than the one locally.
No, and this is a crucial point.
Your home network has to have no coverage for your phone to attempt roaming. If your home network has coverage, roaming will not be attempted - whether the roaming network is weaker or stronger is irrelevant.
22-05-2024 11:08 PM
Yes, you're right! EE network had 0 strength at that time.