Community Activity

Resolved! Close Account

I want my account closed.....After having a lot of network reception issues, for calls and mobile internet.. I spent many hours talking to support to get nowhere!I was told buy the operator on the 3`rd call to "Use the puk code I requested" = Told to...

Pies83 by Investigator
  • 121 Views
  • 13 replies
  • 2 Helpful

Shocking service

So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...

Garreed by Explorer
  • 59 Views
  • 4 replies
  • 0 Helpful

Vietnam

Good morning, can any help. Spoke to ee last week and was told because of the tariff am on i could use my mobile in Vietnam as i do in the UK. But I’ve just spoken to ee again and just been told i can’t, can anyone help plus i’m glad ive just found o...

djcrafty by Contributor
  • 11 Views
  • 4 replies
  • 1 Helpful

Picture Messsages

I have just been charged for a picture message, which I sent as a normal text.  I sent it to only one person and there were no emojis or pictures in it.  Why would it have been converted to a picture message? Thanks, Helen

helenvw by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

NHS Perks account deactivated

Good morning,I'm trying to access my nhs perks with an upgrade coming up, and when I try logging on it days the account is deactivated as registration was not completed in time. This perk is currently applied to my contract and I still work in the sa...

Resolved! BEWARE: Scam Text Regarding EU Roaming Offer

Hi everyone.Please be aware I just received a scam text from a random number (1111) regarding free EU roaming for being a loyal customer. I already have this and haven’t clicked.Strongly suggest you don’t click the link if you receive!!

IMG_1266.png

HR Email or Number Contact

Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!

Zenitsu by Visitor
  • 6527 Views
  • 89 replies
  • 6 Helpful

Resolved! Mobile number recovery

Hello, my number has been blocked due to a delay in paying for services and it is apparently being collected. Does EE have an email address to contact in addition to the contact number? Unfortunately, they have also restricted the purchase of service...

Ahab326 by Investigator
  • 78 Views
  • 13 replies
  • 1 Helpful