Over the last six months or so, I seem to be getting loads of automated texts saying there’s a problem in my postcode area. And then half a day later, the problem is now fixed. But sometimes just a day or two later. You get the same, followed by ‘The problem is taking longer than expected to fix’ and then a day later ‘Problem fixed’ but there’s never anything wrong. And had two months of getting messages every single day. Yet the few occasions where mobile data isn’t working or is running at speeds of around 5kbps, there’s no problems shown. Is this site just sending out automated messages to ppl who registered to make out the service is good at identifying problems quickly even and giving updates that the problem is fixed despite there not being a problem to start with, yet when it’s to be used because a genuine problem exists, there’s no automated system to flag up problems, they just rely on having more than one/two customers phoning to report issues. How they do this with out a phone service? unless they still have a phone line as BT have no interest in rolling out fibre to this area because it’s not rural and remote enough and it’s not urban enough to make it viable (like the rural areas with three houses). It’d be nice to have a map showing which transmitter is the so called issue, although there seems to be just one serving the large village, that is located in the most useless place, miles from any houses (Ok so it’s not becoming an eyesore), but if it’s gonna be so far from every house in the village, at least make it tall enough so it can actually cover more than 50% of the area, O think I probably on the border so use another transmitter that it’s quiet a main one for Swindon and is situated on a hill and is quite high up, and serves for all the networks. But it’ll be years until this gets 5G. Why I’m sticking with EE? Because they left me thinking that all networks will be **bleep** and not caring about customers either.
