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Different Sim Strengths - eSim vs Physical Sim

googleyberry
Visitor

My iPhone 14 has a physical EE sim used for a work line, and an EE e-Sim used for my personal line.

 

The iPhone shows the signal strength of both sims at the top of the screen. Both are on EE, but often each sim shows a different signal strength despite being connected to the same network. (Almost always, the e-Sim lower than the physical). Just curious as to why that is if anyone knows? 😁

2 REPLIES 2
Jon_K
Former EE Employee

Hi @googleyberry.

Do both SIM cards show the same symbol, like 4G or 5G?

Is it just the signal bars that are different?

Jon

bristolian
EE Community Star
EE Community Star

The signal bars are only a rough indicator of service and there's numerous potential reasons for this.

It's similar to having 2 EE phones side-by-side and both showing different number of bars - as long as they're in-service, it shouldn't cause concern.

The answer is likely to be different serving cells, but you'd need to identify the eNB using a signal-monitor app to be sure.