Coverage issue in Thurrock/RM16 area

[KurtONice]

This evening I'm noticing a coverage issue and my 5g keeps dropping and coming back up again just need to know is there a issue? 

[Schockwave]

@KurtONice , you can check here, register and report and get updates:

https://ee.co.uk/help/mobile-coverage-checker?_gl=1*cdaute*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzE...

[KurtONice]

 check but looks the Network is having issues 

[Katie_B]

Thanks for checking @KurtONice. 

Have you signed up for updates?

Katie

[KurtONice]

I give it a try the last time I did that it wasn't resolved and find out it was the mast in the area but that was around the winter last year and the same issue has come back but not getting notified what's going on 

[Chris_S · Accepted solution]

Hi @KurtONice 

Thanks for letting us know.

Have you tried using WIFI calling?

WiFi calling lets you make and receive calls and texts using WiFi, without needing your mobile network.

To turn on WiFi Calling, use our helpful guide to find out how it's done on your device.

If you need help connecting to a WiFi network, use our Connecting to a WiFi network guide.

If you'd like us to get this looked into further for you and run some checks, you can give us a call and a guide will be happy to help.

Chris S