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Coverage issue in Thurrock/RM16 area

KurtONice
Established Contributor
Established Contributor

‎29-06-2026 08:40 PM

This evening I'm noticing a coverage issue and my 5g keeps dropping and coming back up again just need to know is there a issue? 

0 Helpful
4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

‎29-06-2026 09:41 PM

@KurtONice , you can check here, register and report and get updates:

https://ee.co.uk/help/mobile-coverage-checker?_gl=1*cdaute*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzE...

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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KurtONice
Established Contributor
Established Contributor
In response to Schockwave

‎29-06-2026 10:53 PM

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 check but looks the Network is having issues 

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Katie_B
EE Community Support Team
In response to KurtONice

‎30-06-2026 01:13 PM

Thanks for checking @KurtONice. 

Have you signed up for updates?

Katie

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KurtONice
Established Contributor
Established Contributor
In response to Katie_B

‎30-06-2026 07:42 PM

I give it a try the last time I did that it wasn't resolved and find out it was the mast in the area but that was around the winter last year and the same issue has come back but not getting notified what's going on 

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