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16-03-2024 08:23 PM
Hello, my phone status network states EE: Emergency calls only.
My phone network is very slow.
Is there a EE network issue?
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17-03-2024 07:07 AM
Hi @Destiny121.
Are you still getting Emergency Calls only?
Does this happen within one location? if yes, please check for any known issues using the Service Status Checker.
Katie
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17-03-2024 07:07 AM
Hi @Destiny121.
Are you still getting Emergency Calls only?
Does this happen within one location? if yes, please check for any known issues using the Service Status Checker.
Katie
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17-03-2024 01:13 PM
"Emergency Calls only" is usually a phone's indication that the home network is unavailable (most likely a local coverage issue) but an alternative one is.
"Phone network is very slow" would suggest to me, that you have a network connection but there is heavy data load locally - which contradicts the local coverage outage.
Testing your phone in alternative locations and/or comparing service with other EE users locally, would confirm/deny the local coverage theory and assist with the status checks
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17-03-2024 08:21 PM
Thank you for your message.
Yes, there have been reported network problems in the area.
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17-03-2024 08:23 PM
Noted, thank you.
