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Can't make phone calls, EE has no option to Livechat?!

georgiaday16
Visitor

Is there any way to actually speak to somebody from EE when you cant make phone calls?! My phone won't even let me Wifi call which is what I usually use as I live in a poor signal area.

I can't seem to find anywhere to start a live chat, it says messaging isn't available? I have also tried to upgrade my phone through the website but every time I click on any phone on the upgrade page it takes me to a "Sorry the page hasn't been found" screen.

Are there some serious tech issues today!?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @georgiaday16 

Welcome to the community.

There's a live chat and some contact numbers to call from another phone on our get in touch help page. With regard to upgrading through the site, could you try on a different device or browser please?
Chris