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Lost trade in

I did an early upgrade via the upgrade anytime on my iPhone 15 pro contract and have had nothing but issues with the whole upgrade process.I upgraded my 15 pro to the 15 pro max as the battery life on the 15 pro was not the best.  I sent my 15 pro ba...

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...

Speed drops when on Zoom calls

Hi EE Community,We recently switched from BT Full Fibre 900mb service to EE's equivalent (plus hybrid connect). Having used the service for 2 full days while working from home, my partner and I have both had "Poor Connectivity" during Zoom calls. Thi...

Resolved! Swap BT to EE

We swapped over from BT to EE Thursday. All equipment set up, which was actually pain free using the app. My only issue is the Phone we have which was connected to the old BT hub. We have pay as you go with EE, same as we had with BT. How do I pair i...

Ciborg23 by • Investigator
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  • 4 replies
  • 0 Helpful

Resolved! Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by • Valued Contributor
  • 527 Views
  • 31 replies
  • 6 Helpful

Full Works Unlimited -Sim Only

Hi, I travel quite a lot and can sometimes fly from the US to Europe for my job. Does the Full Works allow for this or do I have to give 1 months notice to swop from Rest of World to Europe like I do with my current sim? (125g All Rounder)

CJ-Mac by • Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Out of eu

Hello, I’d like to let everyone know the situation ee has put me in and see what I can do about it. in April I called ee (who I’ve been with for over 10 years) I asked about leaving as I was about to take a 6 month trip in and out of the eu and I did...

Cant add sky sports to my oackage on line??

Hi i keep trying to add Sky Sports to my package on line but the system just loops round to the same page i was on not taking the order.  Its hopeless.  Can anyone help? 

GGreen001 by • Investigator
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  • 2 replies
  • 1 Helpful
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