Calls not clear

[Sid_72]

Last few days calls not clear lot of crackling during calls can’t hear what other person saying 

[Rach_H]

Hi @Sid_72,

Welcome to the Community!

We know how important it is for you to be able to make calls, and stay in touch, so I'd love to help you get this sorted. Are you only hving trouble with your calls, or is this also impacting your data and texts?

Rach

[Sid_72]

Just calls I’ve noticed any problem with data I’ll let you know

[bristolian]

Are you able to use mobile data whilst on calls?

This is a good indicator of using 4G-calling, which should enable the wideband audio that many users associate with clearer calls than 2G can support.

[Rach_H]

Thanks for checking that out @Sid_72. Does this happen everywhere you go, and is it also happening when you use your phone on speaker?

Rach