cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calls drop after two seconds but inter calls are ok

Andrewgw
Visitor

Hi all I a S10 that been working fine, with only one small issues that was fix last year as soon as I called up about it. Namely calls going to answer phone.

Any now the issues I have is very time I make or get a call it drop after two seconds. If I let ring it just keep ring.

If I Internet call or an app with data turned on it works fine. 

Resetting the phone will fix the issue for a bit but it does come back. I have seen if been working and drive say to the shop it will stop. So it might a issues switching towers any got any idea on how to fix this?

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Andrewgw 

Thanks for coming to the community 🙂

Does this happen in more than one location? 

Is your software on the S10 up to date? 

Speak soon. 

Leanne.

bristolian
EE Community Star
EE Community Star

Does the use of WiFi-calling make any difference? If literally 100% of calls are affected, this tends to point at a device fault.