5G still not available to PAYG customers !!!

[DJHarvey]

Please advise a date when 5G will be available on PAYG.  Having been an EE customer for many years I recently purchased a new 5G enabled handset.  I am shocked to find out that EE have still not enabled 5G in their PAYG plans.  Come on EE, you shouldn't still be trying to force your loyal customers onto monthly contracts.  I will give it a another couple of weeks then a move to "1pMobile" will be my solution.  

[Gregglesphoto]

It probably gets asked a lot but does anyone know if payg will get 5g support?

I have a 5g phone and am on a £10 pack but would like to have 5g as an option 

[bristolian]

Hi @Gregglesphoto 

There is no published timescale for 5G on PAYG.

PAYG users continue to use the 4G network.

[Chris_B]

@DJHarvey  At present it’s not available and they’ll announce this when their good and ready and not before.   Personally I don’t see it happening at this side of Christmas as it took awhile before PAYG users got to use 4G for calls/texts.

[Schockwave]

@DJHarvey , 4G is still good, 5G still does not exists everywhere, and at present it is only available to contract customers, here in the forum we have no idea, not sure whether customer service can give you any update.

[bristolian]

Out of interest, what do you want to do with your phone for which 4G isn't sufficient?

[Kirigaya_Kazuto]

4G is actually better to use in certain situations - 5G (depending on your phones modem) will actually drain the battery faster than 4G

[DJHarvey]

EE Community Support Team. Update please.

[Leanne_T]

Hi @DJHarvey

Thanks for coming here. 

You would need a 5G pay monthly plan and 5G device to access the 5G network. 

Leanne.

[DJHarvey]

EE Community Support Team. Update please of date for PAYG 5g support.